Out of an abundance of caution, the A-1 Utility Office will be closed to public access until further notice while we monitor COVID-19. All billing and operational services will continue as before. We will review specific requests for in person contact on a case by case basis.
The goal of this change is to lessen the contact between our office staff and the general public. Our entire staff is working normal hours and the office staff is available to answer customer questions by telephone. There is no change in daily water and sewer system operations and our answering service will continue to forward any after hours emergency calls to our operators.
Since public works staff are considered first responders, in the event additional quarantine measures are taken on the local, state or federal level we will be allowed to continue normal operations:
In 2003, George W. Bush, through a Homeland Security Presidential Directive (HSPD-8), declared that:
The term “first responder” refers to those individuals who in the early stages of an incident are responsible for the protection and preservation of life, property, evidence, and the environment, including emergency response providers as defined in section 2 of the Homeland Security Act of 2002 (6 U.S.C. 101), as well as emergency management, public health, clinical care, public works, and other skilled support personnel (such as equipment operators) that provide immediate support services during prevention, response, and recovery operations.